Please note only MetroAccess customers who are conditionally eligible can ride free on Metrobus andMetrorail. MetroAccess is aservice of the WMATA (Metro) and is the region’s complementary paratransit service offered in accordance with the Americans with Disabilities Act (ADA).

Rides are offered in the same service areas and duringthe same hours of operation as Metrorail and Metrobus.

The Transit Zone consists of the District ofColumbia, Montgomery and Prince George’s Counties in Maryland, Arlingtonnd Fairfax Counties and the cities of Alexandria, Fairfax and Falls Churchin Northern Virginia. The service provides daily trips throughout the Transit Zone in the Washington Metropolitan region. MetroAccess is a shared-ride, door-to-door public transportation service for people who are unable to use fixed-route public transit due to disability.” Shared ride” means that multiple passengers may ride together in the same vehicle. MetroAccess Paratransit – Washington Metropolitan Area Transit Authority (WMATA)

Metro access phone number 301